OBJECTIVES

• Describe the work and structure of a modern personnel (HR) department
• State why accurate and accessible HR records and processes are essential
• Describe the steps involved in administering a recruitment campaign
• State the HR requirements for the induction of a new employee
• Describe the uses of different selection and recruitment tools
• Help to plan and administer performance appraisals
• Contractual difference and the reasons behind them.
• State the benefits of having an HR Strategy and long term HR Plan 

Who should attend? 

• Managers who wish to experience the see the added value HR can contribute to an organisation
• Professionals who have an interest in the relationship between Human Resources and improving the performance of people
• Managers considering a new career or sabbatical in HR and seeking a comprehensive overview of the Administrators role and responsibilities
• Human Resource consultants  who wish to update their knowledge need to attend this informative programme
• Human Resource Staff or HR Administrators wishing to refresh their knowledge of the role

Course Outline 

Day 1 - AN OVERVIEW OF THE HR FUNCTION

• Roles and Responsibilities of the Human Resources Administrator
• Typical HR department structures
• Centralised versus distributed HR
• The HR service centre concept
• Where the department fits in the organisation
• HR jobs and systems
• Qualifications and professional study

 Day 2 - Working with Employees and Job Analysis

• Terms and Conditions of Employment
• Rights and obligations of employers and employees
• Health and safety
• Complying with employment law
• Job Analysis
• Developing Job Descriptions and Person Specifications
• The use and application of Job Analysis information 

Day 3 - Recruitment and Selection

• HR Planning
• Recruitment process
• Recruitment sources and methods
• Selection process
• The Application and CV’s
• Assessment and development centres
• Aptitude tests
• Psychometric profiling
• Reference checking and screening, Contracts and offers 

Day 4 - Training and Development

• Introduction to Training and development
• Training Administration
• Induction and basic job training for new employees
• The science of adult learning
• Learning styles
• The Training co-ordinator
• The Training cycle
• Validation and Evaluation 

Day 5 - Performance Management and the Administration of Pay

• Introduction to Performance Management
• The Performance Appraisal
• Administration requirements
• Links to salary increase and bonus
• The pros and cons of performance appraisals
• Pay and reward, compensation and benefits
• Salary structures
• Payroll administration
• Personal action planning

Duration 
Five working days for five hrs. /day.

WORKSHOP STYLE 

This will be a participative workshop with a mix of interactive learning sessions, exercises and discussions aimed to provide maximum impact and learning retention for all delegates.